Survey of International Visitors: Business Travelers

Thank you for taking the time to complete our survey. In order to better understand your responses, we would like some information about you and your traveling party. Your answers will remain completely confidential.

Information About You

_______________________________________________________________

1. What is your nationality?


2. Were you in the Seattle area:

As part of a Delegation
On Individual Business
To attend a Convention / Conference
Other (Please list)

3. How many people, including yourself, are you traveling with?


4. Are you combining vacation travel with this business trip?

Yes
No

5. Is your family traveling with you?

Yes
No

6. How many in your party are conversant in English?


7. What is your gender?

Male
Female

8. What is your age?

Under 30
30-49
50+

9. How long are you staying in the US?

Days

10. How long are you staying in the Seattle area?

Days

11. Before this visit, how many times have you been:

a. To the United States? Times
b. To the Seattle area or Washington State? Times

12. On this trip, is the Seattle area your

Only Stop in the U.S.
First Stop in the U.S.
In the Middle of your U.S. Trip
Last Stop in the U.S.

13. In addition to the Seattle area, where else are you visiting on this trip?

Only the Seattle Area
Other area in Washington State
Oregon
Idaho
California
Other places in the U.S.
Vancouver, British Columbia, Canada
Other places in Canada
Other (Please List)

14. Which of the following cities / locations around the Seattle area did you visit on this trip?

City of Seattle
City of Bellevue
City of Everett
City of Redmond
City of Tacoma
City of Bremerton
Woodinville Wine Area
Snoqualmie Falls
Mt. Rainier
Other (Please List)

Airport Experience

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15. Please rate each of the following aspects of your experience at Sea-Tac Airport as Good, Satisfactory, Unsatisfactory or Bad. If it does not apply to you, leave that line blank.

Good Satisfact. Unsatis. Bad
a. Immigration and Customs
b. Baggage Handling
c. Signs and Directions
d. Transportation to and from Airport

16. What method of transportation you used to get to and from the airport?

Light Rail
Bus
Taxi
Airport Shuttle
Private Vehicle

Travel Information About Washington State

_______________________________________________________________

17. Where did you get information about the Seattle area and Washington State for this trip?

Websites
Brochures
Friends who had been to Seattle area
Travel Agency
Media (television, newspapers, magazines)
Travel Books
Local Washington State Tourism Office
Other (Please List)

If you used websites: Which websites did you find most useful?


18. Was there information you wanted but were unable to find?

Yes
No

If yes: What information was it?


Accommodations

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19. What type of accommodations did you have for your stay?

Hotel / Motel
Hostel
Bed and Breakfast
Private Home
Campgrounds
Other (Please List)

20. If you stayed at a hotel / motel, hostel, bed and breakfast or campground, please indicate whether your experience with each of following was: 1) Good, 2) Satisfactory, 3) Unsatisfactory, 4) Poor.

Good Satisfact. Unsatis. Poor
a. Overall Quality
b. Ease of Making Reservations
c. Ease of Locating and Getting to
d. Helpful Staff

21. We are interested to know if you were able to conduct your business here. How would you rate the following business services in this area?

Good Satisfact. Unsatis. Poor
a. Language Translation Services
b. Wi-Fi Access
c. Parking
d. Conference / Meeting Facilities
e. Banking Facilities
f. Business Development Organizations
g. Other (Please List)

22. What was the most difficult thing about conducting business here?


During Your Visit

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23. Overall how would you describe the local people you encountered while you were here? Would you say they were:

Very Mostly Not Very Not at All
a. Courteous
b. Friendly
c. Helpful
d. Interested in Doing International Business

Comments, if any:


Attractions / Events

24. For those activities that you participated in, please rate as Good, Satisfactory, Unsatisfactory, or Poor. If it does not apply to you, leave that line blank.

Good Satisfact. Unsatis. Poor
a. Shopping
b. Sporting Events
c. Restaurants
d. Cultural Events
(plays, concerts, festivals, etc.)
e. Hiking / Camping
f. Museums
g. Attractions
(Space Needle, Pike Place Market, etc.)
h. Wine Tasting
i. Ferries
j. Parks
(Zoos, Seattle Center, etc.)
k. Other (Please List)

25. While you were here, how did you learn about things to do and see?

Hotel Concierge / Employee
Travel Agency
Friends who had been to Seattle area
Brochures
Websites
Information Centers
Other (Please List)

Food

26. Was it easy or difficult to find the kinds of food that you wanted to eat?

Very Easy
Easy
Difficult
Very Difficult

27. What kinds of food did you eat while you were here?

American
Food from my home country
Food from other countries

Getting Around

28. How did you get around once you were here?

Walk
Bus
Taxi
Rental Car
Ferry
Other (Please List)

29. How easy or difficult was it to get around town or get around the region while you were here? Please rate the following as: 1) Very Easy; 2) Easy; 3) Difficult or 4) Very Difficult. If you did not visit or participate in that type of activity, just leave that line blank.

Very Easy Easy Difficult Very Diff.
a. Public Transportation
b. Availability of Travel Information
c. Understandable Signs

Banking

30. Which of the following banking services, if any, did you use while you were here?

Cash Machines
Currency Exchange
Other (Please List)

Safety and Emergency Services

31. Did you feel safe here?

Very Safe
Mostly Safe
Mostly Unsafe
Not Safe

Summary

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32. What was your favorite thing about your time here?


33. How could the Seattle area improve as a place to do business?


34. How likely are you to return to the Seattle area for a vacation or pleasure trip?

Very Likely
Maybe
Unlikely
Very Unlikely

35. How likely are you to recommend to friends or relatives that they visit this area?

Very Likely
Maybe
Unlikely
Very Unlikely

36. Is there anything else you would like to tell us about your experience in the Seattle area?




Special thanks to the Snohomish County Tourism Bureau, Seattle's Convention & Visitors Bureau, and the Tacoma Regional Convention & Visitor Bureau for the photos used in this survey.