Survey of International Visitors: Leisure Travelers

Thank you for taking the time to complete our survey. In order to better understand your responses, we would like some information about you and your traveling party. Your answers will remain completely confidential.

Information About You

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1. What is your nationality?


2. Were you in the Seattle area for:

Personal/Family Visit
Vacation
Other (Please list)

3. How many people, including yourself, are you traveling with?


4. How many in your party are conversant in English?


5. What is your gender?

Male
Female

6. What is your age?

Under 30
30-49
50+

7. How long are you staying in the US?

Days

8. How long are you staying in the Seattle area?

Days

9. Before this visit, how many times have you been:

a. To the United States? Times
b. To the Seattle area or Washington State? Times

10. On this trip, is the Seattle area your

Only Stop in the U.S.
First Stop in the U.S.
In the Middle of your U.S. Trip
Last Stop in the U.S.

11. In addition to the Seattle area, where else are you visiting on this trip?

Only the Seattle Area
Other area in Washington State
Oregon
Idaho
California
Other places in the U.S.
Vancouver, British Columbia, Canada
Other places in Canada
Other (Please List)

12. Which of the following cities / locations around the Seattle area did you visit on this trip?

City of Seattle
City of Bellevue
City of Everett
City of Redmond
City of Tacoma
City of Bremerton
Woodinville Wine Area
Snoqualmie Falls
Mt. Rainier
Other (Please List)

Airport Experience

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13. Please rate each of the following aspects of your experience at Sea-Tac Airport as Good, Satisfactory, Unsatisfactory or Bad. If it does not apply to you, leave that line blank.

Good Satisfact. Unsatis. Bad
a. Immigration and Customs
b. Baggage Handling
c. Signs and Directions
d. Transportation to and from Airport

14. What method of transportation you used to get to and from the airport?

Light Rail
Bus
Taxi
Airport Shuttle
Private Vehicle

Travel Information About Washington State

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15. Where did you get information about the Seattle area and Washington State for this trip?

Websites
Brochures
Friends who had been to Seattle area
Travel Agency
Media (television, newspapers, magazines)
Travel Books
Local Washington State Tourism Office
Other (Please List)

If you used websites: Which websites did you find most useful?


16. Was there information you wanted but were unable to find?

Yes
No

If yes: What information was it?


Accommodations

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17. What type of accommodations did you have for your stay?

Hotel / Motel
Hostel
Bed and Breakfast
Private Home
Campgrounds
Other (Please List)

18. If you stayed at a commercial establishment - hotel / motel, hostel, bed and breakfast or campground - please indicate whether your experience with each of following was: 1) Good, 2) Satisfactory, 3) Unsatisfactory, 4) Poor.

Good Satisfact. Unsatis. Poor
a. Overall Quality
b. Ease of Making Reservations
c. Ease of Locating and Getting to
d. Helpful Staff

During Your Visit

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19. Overall how would you describe the local people you encountered while you were here? Would you say they were:

Very Mostly Not Very Not at All
a. Courteous
b. Friendly
c. Helpful

Comments, if any:


Attractions / Events

20. For those activities that you participated in, please rate as Good, Satisfactory, Unsatisfactory, or Poor. If it does not apply to you, leave that line blank.

Good Satisfact. Unsatis. Poor
a. Shopping
b. Sporting Events
c. Restaurants
d. Cultural Events
(plays, concerts, festivals, etc.)
e. Hiking / Camping
f. Museums
g. Attractions
(Space Needle, Pike Place Market, etc.)
h. Wine Tasting
i. Ferries
j. Parks
(Zoos, Seattle Center, etc.)
k. Other (Please List)

21. While you were here, how did you learn about things to do and see?

Hotel Concierge / Employee
Travel Agency
Friends who had been to Seattle area
Brochures
Websites
Information Centers
Other (Please List)

Food

22. Was it easy or difficult to find the kinds of food that you wanted to eat?

Very Easy
Easy
Difficult
Very Difficult

23. What kinds of food did you eat while you were here?

American
Food from my home country
Food from other countries

Getting Around

24. How did you get around once you were here?

Walk
Bus
Taxi
Rental Car
Ferry
Other (Please List)

25. How easy or difficult was it to get around town or get around the region while you were here? Please rate the following as: 1) Very Easy; 2) Easy; 3) Difficult or 4) Very Difficult. If you did not visit or participate in that type of activity, just leave that line blank.

Very Easy Easy Difficult Very Diff.
a. Public Transportation
b. Availability of Travel Information
c. Understandable Signs

Banking

26. Which of the following banking services, if any, did you use while you were here?

Cash Machines
Currency Exchange
Other (Please List)

Safety and Emergency Services

27. Did you feel safe here?

Very Safe
Mostly Safe
Mostly Unsafe
Not Safe

Summary

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28. What was your favorite thing about your time here?


29. What would you do differently if you had it to do over?


30. How likely are you to return to the Seattle area for a vacation or pleasure trip?

Very Likely
Maybe
Unlikely
Very Unlikely

31. How likely are you to recommend to friends or relatives that they visit this area?

Very Likely
Maybe
Unlikely
Very Unlikely

32. Is there anything else you would like to tell us about your experience in the Seattle area?




Special thanks to the Snohomish County Tourism Bureau, Seattle's Convention & Visitors Bureau, and the Tacoma Regional Convention & Visitor Bureau for the photos used in this survey.